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Terms of service

 

 

Last updated: 1 April 2026
Applicable law: Australian law (particularly Australian Consumer Law)

 

1. Introduction / Overview

Welcome to kaysu (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of this website and any related services, including the sale of products. By accessing or using our website or purchasing products from us, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or purchase products.

2. Use of Website

  • You represent that you are at least the age of majority in your state or territory and have the legal capacity to enter these Terms.

  • You agree not to use the website or products for any unlawful purpose or in any way that violates applicable laws.

  • You agree not to upload harmful code, viruses, or malicious content.

3. Orders, Pricing & Payment

  • All prices displayed on our website are in **Australian Dollars (AUD)** and **include applicable GST for Australian customers**, unless stated otherwise.

  • We reserve the right to change prices at any time without notice.

  • Full payment is required before an order is accepted and processed.

  • We may refuse or cancel any order at our discretion, including for pricing errors or suspicious activity.

4. Products; Availability

  • Products are offered for sale while stocks last and may be limited.

  • We attempt to display product images and descriptions accurately, but we do not guarantee that your monitor’s display will be perfectly true to actual product appearance.

5. Consumer Guarantees & Returns Rights

Under the Australian Consumer Law, goods come with consumer guarantees that cannot be excluded. This means:

  • You may be entitled to a repair, replacement, or refund if a product has a major failure.

  • You may also be entitled to compensation for reasonably foreseeable loss or damage caused by a major failure.

  • This clause does not limit any rights you have under Australian Consumer Law.

  • Our separate Returns & Refund Policy describes how we process returns and refunds.

(Tip: your Refund Policy should also include this consumer guarantees statement.)Lawpath

6. Limitation of Liability

To the extent permitted by law:

  • We and our officers, employees, agents and suppliers are not liable for any indirect, special, incidental, punitive, or consequential damages, including loss of profits.

  • Our total liability for any claim related to the use of the website or products purchased will not exceed the total amount paid by you for the product giving rise to the claim.

Note: Some jurisdictions do not allow limitation of certain liabilities; in such cases our liability is limited to the maximum extent permitted by law.

7. Your Information & Privacy

Your submission of personal information is governed by our Privacy Policy.
By using this website, you consent to our collection and use of your information in accordance with the Privacy Policy.

8. Intellectual Property

All content on this site, including text, graphics, images, and logos, is owned by or licensed to kaysu and protected by copyright and other laws.
You may not use or reproduce our content without written permission.

9. Third-Party Links & Tools

We may provide links to third-party websites or services that we do not control. We are not responsible for their content, policies, or practices.
Your use of third-party services is at your own risk.

10. Errors, Inaccuracies & Updates

We strive to ensure that product information, pricing, and other content is current and accurate; however:

  • We may correct errors, inaccuracies or omissions at any time without notice.

  • We may also update these Terms at any time by posting the updated version on this page.

  • Continued use after such changes constitutes acceptance of the updated Terms.

11. Dispute Resolution

  • These terms are governed by the laws of Victoria, Australia.

  • Any dispute arising from these Terms will be resolved under the applicable laws of Australia.

12. Product Use Disclaimer

  • Our products are intended for external use only.
    They are not intended to diagnose, treat, cure, or prevent any medical condition.

13. Contact Information

If you have questions about these Terms, please contact:

Email: support@kaysu.com.au

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